Traveler

Twin Gemini's Travel Agency
Terms & Conditions

Payment of travel inquiry fee, deposit or full payment shall be deemed as consent by the traveler to the following Terms and Conditions.

Travel Inquiry Requests
A travel inquiry request form must be submitted in order to receive a quote; we will provide one (1) complimentary quote per request.
 
Travel Quote Inclusion

  • Travel inquiry quotes will include a minimum of 3 options based on the information gathered via the travel inquiry form. 

  • Price quotes are not guaranteed until a deposit or full payment is made.

 
Additional Revisions and Quotes

  • Additional revision will require a $25 fee per revision.

  • Additional travel inquiry requests for a separate vacation location will be treated as an additional travel inquiry, which is subject to a $25 fee.

 
Time Frame

  • The client will receive all quotes within 2-3 business days upon the receipt of the travel inquiry form and any follow up phone calls or emails if more information is required.

  •  The client has 10 business days total upon receipt of the quote to submit the appropriate deposit amount in order to secure the services of Twin Gemini's Travel Agency.

Revision & Additional Quote Fees

  • The additional revision and quote fees cannot be applied towards the vacation balance or deposit.

  • The additional revision and quote fees will be retained as a professional service fee if the client does or does not retain the services of Twin Gemini's Travel.

  •  The additional revision and quote fees are non-refundable and non-transferrable. No exceptions.

  •  Additional revision and quote fees are not reimbursable through travel protection.

Payment Processing Timeframe & Receipts

  • ​Payments will be submitted directly to the travel supplier and processed within 1-2 business days.

  •  Once the payment has been accepted by the travel supplier the traveler will received a receipt via email confirming the payment went through successfully.
     
    PLEASE NOTE: Monthly payments submitted through the payment forms are not automatically processed. Your credit card will not be charged until your payment information has been submitted by Twin Gemini's Travel Agency to the travel supplier and successfully processed.

 

732-806-1436

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